Popular betting platform, 1XBET has faced numerous criticisms and complaints over the years, particularly regarding issues related to payment of winnings and other operational practices.
As a result, Osun Defender has gathered five reasons to avoid 1xBet ahead of Euro 2024 and the Olympics.
Several users have reported that 1xBet failed to pay out their legitimate winnings, which raises significant concerns about the platform’s reliability and integrity.
Also, Numerous forums and complaint sites are filled with reports of 1xBet withholding winnings, often citing ambiguous terms and conditions as justification.
For example, in 2020, multiple users took to platforms like Trustpilot and Reddit to share their experiences of having their accounts suddenly suspended or winnings confiscated after securing substantial amounts.
Specifically, Osun Defender had on November 10, 2023, reported how two young Nigerians took to social media to call out 1XBETas a scam, after failing to pay their N93 million and N44 million winnings.
The duo said they carefully played the bet and that the company was only trying to deny them of their winnings.
However, in a reaction sent to Osun Defender, 1XBET explained that the bet was erroneously accepted by its staff. It added that the said bet which was on an NCAA College Basketball game was not available to be staked on at quarter half but for a half, which was the situation in the claimants’ case.
The betting company said it had so far refunded them, quoting relevant betting regulations to justify its decision.
There have been instances where users’ accounts were suspended or terminated without a clear reason, often following substantial wins.
In 2021, various users reported on review sites and social media that their accounts were suspended immediately after they attempted to withdraw significant winnings.
This pattern suggests that the platform may be engaging in practices designed to avoid large payouts.
1xBet has been frequently criticized for its inadequate customer service, making it difficult for users to resolve issues effectively.
Many users have documented their frustration with 1xBet’s customer support. For instance, in 2019, a customer detailed on a betting forum how they received generic, unhelpful responses from support agents over several weeks when trying to resolve a withdrawal issue, ultimately leaving the problem unresolved.
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1xBet’s regulatory status has been a topic of concern, with reports of operating in jurisdictions where it may not be fully licensed.
In 2020, the UK Gambling Commission suspended 1xBet’s license, citing concerns over the company’s operational practices. Such actions by regulatory bodies highlight the potential risks of engaging with a platform that may not adhere to stringent regulatory standards.
The stability and security of an online betting platform are crucial, and 1xBet has been flagged for technical problems and security concerns.
Users have reported frequent technical glitches, such as the website crashing or the mobile app malfunctioning during peak times.
For instance, during major events like the 2018 World Cup, several bettors reported on social media and review sites that they were unable to place or cash out bets due to technical issues, causing them to miss out on potential winnings.
There have also been instances where users reported unauthorized transactions or security breaches on their accounts, leading to concerns about the safety of personal and financial information on the platform.
While 1xBet might offer appealing odds and betting options, the numerous user complaints and documented issues regarding non-payment of winnings, unjustified account suspensions, poor customer service, regulatory compliance issues, and technical and security problems provide strong reasons to consider alternative betting platforms ahead of significant events like Euro 2024 and the Olympics.
Choosing a reliable and well-regulated platform is essential to ensure a safe and fair betting experience.
Sodiq Lawal is a passionate and dedicated journalist with a knack for uncovering captivating stories in the bustling metropolis of Osun State and Nigeria at large. He has a versatile reporting style, covering a wide range of topics, from politics , campus, and social issues to arts and culture, seeking impact in all facets of the society.
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