Customers of Guaranty Trust Bank (GTB) have taken to the social media to condemn the decision of the bank to deduct a ‘CT miscellaneous transaction levy’ from their accounts.
Tagged “Other Transaction, 101CT” in some other cases, the widespread development has the bank withdrawing amounts like N100, N300, N2,000, N5,000, N10,000, N20,000, and more from the accounts, which the customers say is unauthorised.
Osun Defender gathered that in the last few weeks, customers of the bank have expressed a series of complaints over the poor service of the bank, with today’s development striking more public outcry.
A X user, @MizBee30 wrote: Na only me @gtbank debit with Caption MTN? Still Dey put question mark for the transaction as if I no wetin una commot am for. Y’all should return my 5,500 oh! I wan cook stew 😒
@GodsgreatG said, Dear @gtbank @gtbank_help an unauthorised transaction has been made on my account with no description whatsoever. The money must be refunded, as this is a criminal act.’
@gtbank_help @gtbank I won’t even drag anything much with you guy. Once I write officially to you guys and nothing is done, I am taking legal action against you guys. Sebi una no wan get sense Abi
@mello321 said, ‘Gtbank no work for like 15 days. Now them dey comot ridiculous fee from people’
READ: GTBank Leaves Customers Stranded, As Banking Platforms Shut Down
@Holar_dwayne @gtbank @gtbank_help wrote: what’s this fraud? What is CT ? You people just deduct money anyhow these days.
@I_am_Foatchrist stated that: @gtbank @gtbank_help you people had better tell whoever deducted my money to return it just the way they took it ASAP.
@VIjagbone wrote: @gtbank why did you deduct money from my account, for no reason. A whole 3k in this hard economy. Please you people should not look for trouble oo, return my money ooo
@Daniel247emj noted, “@gtbank please I’m trying to understand what this 2000 naira withdrawal you made on my account today and it said miscellaneous. Please make me understand what is going on because I know I didn’t buy anything and this is the second time it’s happening but thought it was an error.”
Also, @Chimpo_lee who had stopped using the account a few days ago, was debited in the unauthorised transaction spree, saying ‘@gtbank I stopped using you 3 days ago una still dey debit me💀’
As of the time of filing this report, GT Bank had yet to either officially comment on the development to its customers or attend to any complaints from them.
Sodiq Yusuf is a trained media practitioner and journalist with considerable years of experience in print, broadcast, and digital journalism. His interests cover a wide range of causes in politics, governance, sports, community development, and good governance.
